Earn $5 credit for every friend who completes a transaction.
How can we help?
> > I was charged twice but only received one order
I was charged twice but only received one order
Our system only processes a charge when an order is confirmed (which you would have received via a confirmation text or email). The additional charge you're seeing is a temporary, pending hold that will be dropped automatically — you won't be billed for it.
You will only be charged for an order if you received an order confirmation email or text.
The timeline for the pending charge to disappear depends on your bank, but it typically clears within a few hours to a few days.
Similar Questions
> > I was charged twice but only received one order
I was charged twice but only received one order
Our system only processes a charge when an order is confirmed (which you would have received via a confirmation text or email). The additional charge you're seeing is a temporary, pending hold that will be dropped automatically — you won't be billed for it.
You will only be charged for an order if you received an order confirmation email or text.
The timeline for the pending charge to disappear depends on your bank, but it typically clears within a few hours to a few days.
Similar Questions
I was charged twice but only received one order - CrowdVolt Help Center
